Sergio GALVAN

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Recent activity by Sergio GALVAN Recent activity Votes
  • How do I change my password?

    Website:  Log into your personal Foodsby account (you are logged into your account if your email address is displayed in the top right of Foodsby.com).  Click the down arrow next to your email ad...

  • How do I update my credit card information?

    Currently, our system does not have the functionality to update a credit card that is saved to your profile. It is something that our team is working hard towards incorporating in the near future. ...

  • Get Us to deliver to your neighborhood.

    With many of you working from home right now, we want to bring our delivery service to you and your neighbors. It’s the same Foodsby experience you get at your office building, but now from the con...

  • Get Us at your apartment or condo.

    We want to bring our lunch delivery service to those of you who are now working at home from your apartment or condo. It's the same Foodsby experience you know and love—contactless delivery from re...

  • My order is/was late.

    We know time is money, so we strictly monitor delivery times and will notify you immediately when your food arrives or if there is any delay. Foodsby is committed to coordinating on-time deliveries...

  • Can I pre-order?

    Foodsby allows the opportunity to view and pre-order up to 6 days in advance. To pre-order, log into your Foodsby profile on our website or mobile app and select the day that you would like to ord...

  • What are "order by" times?

    The order by times are designed to ensure the restaurants have enough time to receive and prepare orders, handle their in-store traffic, and deliver the orders on time at peak freshness.  Your orde...

  • Can I edit my order?

    Foodsby currently does not have the functionality to edit your order after it has been processed (as Foodsby does not prepare the meals). It's something we're actively working hard to improve, so w...

  • Where is my refund?

    Foodsby immediately processes refunds within our payment system. The time it takes for a refund to appear on your bank statement depends on your bank or credit card company. Refunds will be posted ...

  • How long does it take to get a refund?

    Foodsby immediately processes refunds within our payment system. The time it takes for a refund to appear on your bank statement depends on your banking institution or credit card company. Refunds ...