Please be sure that you are logged into your Foodsby account. On your home page, please make sure you are on the day for which you would like to cancel your order. Your order will be at the top of ...
Website: After selecting your meal and you're now on the checkout page, use the “Discounts” section on the to utilize your credit. After selecting the amount of credit you would like to apply, pl...
Website: Use the “Discounts” section on the checkout page to enter your coupon code in the coupon field. After typing in your code, select “Apply”. You should see your coupon applied on the checko...
To view your order history, log into your personal Foodsby account (you are logged into your account if your email address is displayed in the top right of Foodsby.com). Click the hamburger in the...
Duplicate or errant charges are very rare when ordering through Foodsby. A duplicate transaction amount may temporarily post for two reasons: Your card was initially declined. The declined attemp...
We understand how frustrating a declined transaction can be and we're here to help! Most declined attempts are not honored in our system due to something that is incorrect with the AVS/CVV setting...
We're sorry to hear about your recent experiences. Our special instructions section is designed for minor alterations as well as any dietary concerns that our Foodsby users may have. Any requests t...
We're really sorry about to hear about your experience, especially since your meal was incorrect upon arrival. We do not take this lightly and fully understand the inconvenience this was for you. F...
3/16/2020 Update: We will be extending all payment dates 14 days out due to many of our customers WFH. We will be monitoring current events and will evaluate extending this further next week. You c...
We're sorry to hear that you're coupon isn't working! Our system is case and space sensitive, so we have a few recommendations for you to try while applying your discount: Copy and paste the coup...