Sergio GALVAN

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Recent activity by Sergio GALVAN Recent activity Votes
  • I have a question about a recent charge.

    Duplicate or errant charges are very rare when ordering through Foodsby. A duplicate transaction amount may temporarily post for two reasons: Your card was initially declined. The declined attemp...

  • My credit card was declined.

    We understand how frustrating a declined transaction can be and we're here to help!  Most declined attempts are not honored in our system due to something that is incorrect with the AVS/CVV setting...

  • My special instructions were not followed.

    We're sorry to hear about your recent experiences. Our special instructions section is designed for minor alterations as well as any dietary concerns that our Foodsby users may have. Any requests t...

  • My order was not correct.

    We're really sorry about to hear about your experience, especially since your meal was incorrect upon arrival. We do not take this lightly and fully understand the inconvenience this was for you. F...

  • How do I cancel my subscription?

    3/16/2020 Update: We will be extending all payment dates 14 days out due to many of our customers WFH. We will be monitoring current events and will evaluate extending this further next week. You c...

  • My coupon is invalid.

    We're sorry to hear that you're coupon isn't working! Our system is case and space sensitive, so we have a few recommendations for you to try while applying your discount:  Copy and paste the coup...

  • My order never showed up.

    Missing meals are very rare, however, we're here to help solve the mystery if you find yourself in this scenario.  Please use the contact button below to reach one of our dedicated team members who...

  • Delivery fees

        Domestic Standard* Domestic Expedited* 5km $3.99 $6.99 10km $3.99 $6.19 20km $3.99 $6.19 30km $3.99 $6.19

  • Delivery Information

    If no one is at the address when delivery is attempted, we will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Livraisoo...

  • What payment methods are accepted?

    Livraisoo accepts credit and debit cards. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. The Amazon.com store card is available for use ...